UrnsWithLove privacy policy

Your privacy is important to us. To better protect your privacy we have updated our privacy policy to comply with the General Data Protection Regulation (GDPR).

This Privacy Policy describes how your personal information is collected, used, and shared on UrnsWithLove website.

How do we collect personal information about you:

When you visit UrnsWithLove website we automatically collect information about your web browser, IP address, time zone and cookies( For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.) . Also as you browse our website we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We call this information System Data.

Additionally when you make a purchase or attempt to make a purchase through our site, we collect personal information about you for example your name, address phone nyumber , email etc. This information you provide to us directly we call it Direct Data.

Personal information covers both System Data and Direct Data.

How do we use your personal information

We use the Order Information that we collect generally to fulfill any orders placed through our website and also to communicate to you regarding your order or items you add in your basket. We also use your personal information to dispatch your order for this we pass your information to courier/fulfillment centre to allow the company to deliver your order to you.

We use System Data that we collect to help us screen for potential risk and fraud and also to improve and optimize our website.

How do we share your personal information

We share your Personal Information with third parties to help us improve our website and services and also for other lawful request of information.
Some examples of third parties we share your Personal Information are as below
We use Shopify to run our online store--( see how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy).
We use TrustPilot to collect reviews for our website .
We also use Google Analytics to help us understand how our customers use the Site--(see how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/).

Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. Please contact us for more information or should you want to correct, update or delete your personal data.

Data Retention
When you place an order through our online store we (through Shopify) will maintain your Order Information for our records until you asked us to delete this information.

Contact Us
If you have any questions or feedback about our Peivacy Policy or wants to update or delete your personal data please contact us at
Unit 5J
Bestwood Business Park
Bestwood Village
Phone: 0115 784 6824